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Travel Buddy Holidays

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 106 Google reviews · How we rank ›

4.8(106) 85 composite score See reviews on Google ✓ Google-verified Publishes prices
Day Tours & City SightseeingPrivate & Custom ToursGroup & Corporate ToursAirport Transfer & Private Transport
Travel Buddy Holidays
Location
Sentul, Kuala Lumpur
Services
Day Tours & City Sightseeing, Private & Custom Tours, Group & Corporate Tours
Reviews
106
Ranking
#9 in Day Tours & City Sightseeing
Best for
International families and groups seeking hassle-free Malaysia and Thailand itineraries with reliable transport and attentive coordination.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.

What do customers say?

Travelers consistently praise Travel Buddy for smooth, well-organized trips across Malaysia and Thailand. Staff and drivers like Aziz, Pallavi, and Captain Kiri earn specific mention for warmth, reliability, and responsiveness to requests.

One complaint flagged hidden costs at Genting Highlands; otherwise reviews stress punctuality, flexibility with schedule changes, and attention to detail. Coordinators manage bookings, transport, and timely communication start to finish.

Praised for
  • friendly, warm staff and drivers
  • well-coordinated itineraries and timely updates
  • punctual pickups and logistics
  • flexibility with schedule changes
  • professional, caring service
Watch-outs
  • misleading pricing on attractions
  • lack of advance clarity on what's included
friendly-staffwell-organizedpunctualresponsive-communicationflexible-itineraryhidden-fees
Best for: International families and groups seeking hassle-free Malaysia and Thailand itineraries with reliable transport and attentive coordination.
Think twice if: Clarify exactly which attractions and entry fees are covered upfront, as pricing transparency on specific locations has been an issue.

What stands out?

  • Experienced DMC (operating since 2015) with IATA and MATTA credentials
  • Named coordinators and drivers consistently praised for care and reliability
  • Flexible scheduling and responsive communication
  • Full-service itinerary planning including transfers, hotels, and sightseeing

Worth knowing

  • Named coordinators: Pallavi, Wathsila, Aziz (praised for support and flexibility)
  • Named drivers/guides: Captain Kiri, Nivash, Thangaraj, Pramila, Prakash, Nehru, Kana, Satya, Captain Nesan (highlighted for professionalism and warmth)
  • Airport transfers and hotel coordination handled end-to-end
  • Accommodated last-minute schedule changes during tours

What reviews say by service

Day Tours & City Sightseeing
Well-coordinated city and highland day tours; one complaint about unclear add-on costs at Genting Highlands.

How it compares

  • Rated 4.8 against a 4.63 average across the 388 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 84
Review volume 88
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
100
4
2
3
0
2
0
1
4

Frequently asked questions

Do Travel Buddy arrange airport transfers?
Yes. Their services include airport transfers and transport coordination as part of tour and group packages.
Are attraction entry fees included in the tour price?
Not always. At least one reviewer found cable car tickets at Genting Highlands charged separately (MYR 198 per person) despite expecting them included. Clarify with the team upfront.
Do they offer flexible schedule changes during a tour?
Yes. One reviewer noted the team accommodated short-notice schedule changes and was very understanding and supportive.
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Last updated 2026-09-20