Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.
Booking Jomlar carries significant risk. Multiple reviewers report communication failures, surprise fees, cancelled or poorly organized activities, and refusal to refund. One reviewer called the agency a scam; others faced accommodation no-shows, ignored messages, and guides who offered no meaningful interpretation. The 4.3-star average masks a sharp divide: 82% five-star reviews appear bot-inflated, while 16% one-star reviews cite concrete failures. Strong precedent suggests vetting alternatives before committing payment.
All 24 reviews award five stars. Travellers praise named guides Rizki, Hafid, and Husni for friendliness, local knowledge, and patience with families. Airport transfers and day tours both rated highly; vehicles are noted as clean and on-time.
Customers consistently report well-kept vans at reasonable rates with fast booking and friendly staff. The fleet spans Toyota Hiace, Nissan NV350, and MPV models; repeat renters praise reliability over years, and one reviewer noted minor wear on a boot door but called the van's overall condition excellent and drive smooth. MEDIUM tier - one paragraph, up to 55 words
Staff like Mat, Ammar, Syahfiq, and Shah earn consistent praise for speed, courtesy, and solving problems on the spot. Customers report vehicles arrive within hours of booking, home delivery works smoothly, and the team handles cancellations fairly. The business covers economy to luxury sedans, SUVs, MPVs, and minibuses across KL and surrounding areas. A few mention older cars with high mileage, but note they still perform well. Deposits refunded without fuss and staff go out of their way to help with specific needs like ISOFIX car seats.
Last updated 2026-09-20