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Yoyo Holiday Sdn. Bhd.

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 210 Google reviews · How we rank ›

4.0(210) 69 composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingAirport Transfer & Private Transport
Yoyo Holiday Sdn. Bhd.
Location
Taman Medan Bercham, Ipoh
Services
Day Tours & City Sightseeing, Airport Transfer & Private Transport
Reviews
210
Best for
Regular Ipoh to KLIA travellers with stable flight times and flexibility in plans.

Business data from Google Business Profile, checked 2026-09-20.

What do customers say?

Yoyo delivers reliable airport transfers between Ipoh and KLIA, with professional drivers and well-maintained buses that consistently arrive on time. However, recent policy changes around ticket amendments and a documented frustration with refund handling have soured some regular passengers, and early-morning phone support gaps leave travellers stuck when flights are delayed.

Praised for
  • professional drivers
  • punctual service
  • clean comfortable buses
  • helpful luggage assistance
  • reliable airport connections
Watch-outs
  • refund policy inflexible
  • poor phone availability during early hours
  • inconsistent driver attitudes
  • staff rudeness
  • traffic delays on airport route
punctualfriendly-staffclean-vehiclepoor-communicationresponsive-communication
Best for: Regular Ipoh to KLIA travellers with stable flight times and flexibility in plans.
Think twice if: Book early or plan around early-morning hours; refund policies now stricter and phone support sparse overnight.

What stands out?

  • punctual arrivals to KLIA
  • professional courteous drivers
  • clean comfortable buses
  • luggage loading help

Worth knowing

  • Staff at KLIA counter noted as helpful (Janice mentioned)
  • 6pm Ipoh to KLIA bus praised for driver conduct
  • Early-morning office phone (2am-5:30am) often unavailable despite buses running
  • Ticket amendment policy tightened in recent period

What reviews say by service

Airport Transfer & Private Transport
Punctual and well-organised; recent policy restrictions and customer service gaps when flights are delayed.
Day Tours & City Sightseeing
Limited evidence; service appears focused on airport transfers rather than leisure touring.

How it compares

  • Rated 4 against a 4.63 average across the 388 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 38
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
104
4
49
3
29
2
4
1
24

Frequently asked questions

What if my flight is delayed and I miss my booked bus?
You can request a ticket change; however, staff confirm this now requires a phone call to arrange. Early-morning callers (2am-5:30am) often cannot reach anyone, and refunds are no longer guaranteed. You may be asked to purchase a new ticket.
Are drivers helpful with luggage?
Most reviews praise luggage loading and unloading help, though one recent review noted a driver refused to assist. Experience varies by trip.
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Last updated 2026-09-20