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Hilly Travels Sdn. Bhd.

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 36 Google reviews · How we rank ›

4.8(36) 84 composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingPrivate & Custom ToursGroup & Corporate ToursAirport Transfer & Private TransportIsland & Nature Excursions
Hilly Travels Sdn. Bhd.
Location
Taman Perpaduan Indah, Ipoh
Services
Day Tours & City Sightseeing, Private & Custom Tours, Group & Corporate Tours
Reviews
36
Ranking
#34 in Day Tours & City Sightseeing
Best for
families, seniors, and international visitors seeking personalized tours with knowledgeable local guides

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-23.

What do customers say?

Reviewers consistently report smooth, well-organized trips with drivers and guides who prioritize safety, local knowledge, and responsiveness to needs. Staff like Teh, Ah Keong, and Tom Khong are named for patience, flexibility with itineraries, and expertise in food and attraction recommendations across Ipoh, Cameron Highlands, and Taiping.

Booking staff handle requests promptly via WhatsApp. Private transfers span multi-day routes (Penang to KL). The business provides vehicles with clean interiors, customizes itineraries for families and seniors, and drivers handle unexpected situations with professionalism. Prices are described as competitive.

Praised for
  • reliable and safe drivers
  • knowledgeable local guides
  • attentive and accommodating service
  • responsive booking staff
  • flexible itineraries
knowledgeable-guidepunctualwell-organizedfriendly-staffgood-valueresponsive-communicationsafety-consciousclean-vehicleauthentic-experienceflexible-itinerary
Best for: families, seniors, and international visitors seeking personalized tours with knowledgeable local guides

What stands out?

  • experienced named guides (Teh, Ah Keong, Tom Khong)
  • flexible, customized itineraries
  • responsive WhatsApp booking
  • safe, comfortable vehicles

Worth knowing

  • Named guides: Teh (Cameron Highlands, multi-day tours), Ah Keong (day trips, transfers), Tom Khong (Cameron Highlands)
  • Booking staff: Janice (pre-booking assistance, museum and snack pre-purchases)
  • Vehicles described as clean and comfortable (MPV available)
  • Multi-day private tours spanning Penang-Ipoh-Taiping-Cameron Highlands-KL
  • Drivers handle luggage, meal selection, restroom stops, and special requests (e.g. locating specific local dishes, kampung durian, accommodating carsickness)

What reviews say by service

Private & Custom Tours
Guides praised for flexible, tailored itineraries and attentiveness to family needs; multi-day tours across multiple regions available.
Airport Transfer & Private Transport
Private transfers appreciated for safe driving, thoughtful meal stops, and clean restroom facility selections.
Day Tours & City Sightseeing
Guides offer local restaurant recommendations and curated attraction suggestions; well-organized routes to specific destinations.
Island & Nature Excursions
Tea plantation, strawberry farm, and flower park visits mentioned; guide Teh described as informative and attentive.
Group & Corporate Tours
Handles groups of 4 seniors and families with attentive service and customized pacing.

How it compares

  • Rated 4.8 against a 4.63 average across the 388 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 82
Review volume 68
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
3
3
0
2
0
1
1

Frequently asked questions

Can I customize my itinerary or change stops on the day?
Yes. Reviewers report guides like Ah Keong and Teh adjusted routes, added stops, and accommodated requests flexibly, even locating specific local dishes on request.
Do you offer WhatsApp booking and pre-trip planning?
Yes. Booking staff member Janice responds via WhatsApp and helps arrange museums, snack purchases, and detailed itineraries before travel.
Are your vehicles clean and suitable for long journeys?
Yes. Reviewers describe vehicles as clean and comfortable, with MPVs available. Drivers provide regular restroom breaks and select clean facilities for stops.

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Tour operator delivering consistently excellent experiences across Ipoh, Cameron Highlands, and surrounding areas. Named guides Tom, Raymond, Siew, Kok Sang, and Ah Kin earn strong praise for local knowledge, patience with elderly and diverse groups, and honest recommendations on eating and sightseeing. Staff respond quickly on WhatsApp. Vehicles are spacious and well-maintained. Itineraries adapt to group preferences without rushing, and pricing is described as reasonable given the quality and personalization.

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Last updated 2026-09-20