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TSN World Travel & Tours Sdn Bhd

Updated 2026-10-20 · 8,820 reviewed · 458 listed · Scored from 19 Google reviews · How we rank ›

3.6(19) 63 composite score See reviews on Google ✓ Google-verified
Day Tours & City Sightseeing
TSN World Travel & Tours Sdn Bhd
Location
Cheras, Cheras
Service
Day Tours & City Sightseeing
Reviews
19

Business data from Google Business Profile, checked 2026-10-20.

What do customers say?

Happy travellers praise the group tours, especially tour leader Andy, and quick replies from staff. Recent complaints centre on a Disney cruise check-in and payment problem, unanswered invoices, and a flight change with no compensation. Ratings split sharply.

Praised for
  • Staff who handle bookings and answer questions quickly
  • Well-planned China, Japan and Taiwan group tours
  • Tour leader Andy praised for care and reminders
  • Reasonable prices
Watch-outs
  • Disney cruise check-in and payment problems
  • Unanswered invoice requests and slow follow-up
  • Last-minute trip cancellation and price change
  • Flight change with little compensation offered
knowledgeable-guidefriendly-staffresponsive-communicationgood-valuepoor-communicationlast-minute-cancellationhidden-feesunprofessional-guide
Think twice if: Check payment and invoice status in writing. Several reviewers reported delays and cancellations after paying.

What stands out?

  • Group packages to Japan, Taiwan and China
  • Tour leader Andy praised by several reviewers
  • Fast replies to booking questions

Worth knowing

  • Tour leader Andy named in several positive reviews on Japan and Taiwan trips
  • Disney cruise booking handled through the agency at a travel fair
  • Google shows 19 reviews, 63% five-star and 32% one or two-star

What reviews say by service

Day Tours & City Sightseeing
Praised for planned itineraries and a relaxed pace on group trips.
Day Tours & City Sightseeing
One reviewer felt a China tour had too much time back at the hotel.

How it compares

  • Rated 3.6 against a 4.64 average across the 234 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 46
Review volume 56
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
0
3
1
2
0
1
6

Frequently asked questions

Does this business publish opening hours?
Yes, its Google listing shows opening hours for seven days a week.
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Last updated 2026-10-20