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Brendan Transportation | Private Driver & Tour Service KL | Car/Van/Bus/Starex/Vellfire | Airport Transfer | KLIA | Genting

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 1,942 Google reviews · How we rank ›

4.9(1942) 91 composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingPrivate & Custom ToursAirport Transfer & Private Transport
Brendan Transportation | Private Driver & Tour Service KL | Car/Van/Bus/Starex/Vellfire | Airport Transfer | KLIA | Genting
Location
Cheras Business Centre, Cheras
Services
Day Tours & City Sightseeing, Private & Custom Tours, Airport Transfer & Private Transport
Reviews
1942
Ranking
#10 in Day Tours & City Sightseeing
Best for
families and international travellers needing airport or multi-city transfers with reliable schedule and clean transport

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.

What do customers say?

Brendan Transportation earns consistent praise for on-time pickups, courteous drivers, and tidy vehicles across airport transfers and multi-city trips. WhatsApp communication is straightforward, and staff handle schedule adjustments without friction.

One complaint involved receiving a different vehicle type (sedan instead of booked MPV); most reviewers note reasonable pricing, safe driving, and enough luggage space. Named drivers include Sam, Raymond, Mr Low, Ricky, Mr Syed, and Mr Kenny.

Praised for
  • punctual arrival
  • friendly and professional drivers
  • clean and well-maintained vehicles
  • responsive WhatsApp communication
  • accommodates last-minute changes
Watch-outs
  • vehicle type mismatch on booking
punctualfriendly-staffresponsive-communicationclean-vehiclewell-organized
Best for: families and international travellers needing airport or multi-city transfers with reliable schedule and clean transport
Think twice if: confirm vehicle type matches your booking; one customer received a sedan instead of the booked MPV

What stands out?

  • consistently on-time
  • flexible to last-minute schedule changes
  • fleet of well-maintained vehicles
  • multilingual drivers

Worth knowing

  • Named drivers: Sam, Raymond, Mr Low, Ricky, Mr Syed, Mr Kenny
  • WhatsApp is primary communication method
  • Handles luggage for 2+ large suitcases
  • Airport trips typically 1 hour depending on traffic
  • Multi-city journeys from 2 to 7 hours
  • Accommodates on-the-fly pickup location changes

What reviews say by service

Airport Transfer & Private Transport
Punctual airport pickups from KLIA/KLIA2 with clean vehicles and WhatsApp coordination praised; one instance of wrong vehicle type delivered.
Private & Custom Tours
Multi-city tours (KL to Malacca to Gemas) and sightseeing trips in KL described as stress-free with helpful, accommodating drivers.
Day Tours & City Sightseeing
KL city sightseeing mentioned as professional and well-organized.
Group & Corporate Tours
Reviewers mention family group bookings handled smoothly with no issues on capacity or comfort.

How it compares

  • Rated 4.9 against a 4.63 average across the 388 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
1872
4
57
3
2
2
0
1
11

Frequently asked questions

How long does an airport transfer typically take?
About 1 hour from KLIA/KLIA2, depending on traffic.
Can I change my pickup location last-minute?
Yes. Reviewers report Brendan handles schedule and location changes without issue.
How do I communicate with my driver?
WhatsApp is the main contact method, used before and during your trip.

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Last updated 2026-09-20