All seven reviews are five-star. Customers praise professional, attentive service and clearly-mapped itineraries with no surprise changes. Staff are noted as considerate and responsive from booking through the trip itself.
Based on limited recent reviews, so treat this as low-confidence.
Five reviewers praise Sunhub Travels for professional, knowledgeable staff and smooth booking processes across flights, transfers, and resorts. Limited evidence overall, but recent guests report good value on meals, accommodation, and per-package pricing.
Reviewers consistently celebrate the crew's warmth and professionalism, with staff like Hafiz, Pak, Haikal, and Aziq going above and beyond to ensure comfort and safety. Sunset cruises, yacht charters for groups, and birthday celebrations emerge as standout experiences, with passengers praising the smooth booking, clean boats, good food, and personalized touches like surprise cakes and photo assistance. Private yacht and houseboat trips dominate the feedback, ranging from intimate family outings to larger group gatherings. Smaller yachts for 6-10 people are noted as photogenic and well-equipped with air conditioning, karaoke, and galley facilities. The calm sailing, sea views, and relaxed atmosphere make them popular for milestone events and quality time with loved ones.
Most riders praise the jet ski experience as thrilling and memorable, with staff frequently singled out for friendliness, safe handling, and photography work. Captain Hafiz and crew members earn consistent mentions for their approachable style and on-spot teaching. Weekend bookings can face longer waits, and one reviewer found a captain's manner dismissive. The price point sits at the higher end, though several say it justifies the hour-long routes and professional service. Klook bookings process quickly.
Last updated 2026-08-27