MT
16 low data
Mufaza Travel & Tours Sdn Bhd
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Day Tours & City Sightseeing
PRIDESTOUR
Adventure & Outdoor ToursDay Tours & City SightseeingPrivate & Custom Tours
- Location
- Kampung Nong Chik, Johor Bahru
- Services
- Adventure & Outdoor Tours, Day Tours & City Sightseeing, Private & Custom Tours
- Reviews
- 273
- Ranking
- #38 in Adventure & Outdoor Tours
- Best for
- international and regional tour groups seeking guided itineraries with local cultural context and responsive support
Business data from Google Business Profile, checked 2026-09-20.
What do customers say?
Travellers repeatedly praise PRIDESTOUR's guides for balancing expertise with personal warmth, offering real-time history lessons and local tips. Trip coordination stands out: WhatsApp groups brief visitors before departure, guides handle logistics smoothly, and staff respond quickly to questions throughout the journey.
The company runs one-day jaunts to Singapore and packed itineraries across Turkey, Korea, and the Balkans, as well as cruise bookings and island packages. Reviewers name staff members Ajib, Nasir, Atikah, and Lila for specific hands-on help; pricing emerges as competitive for both regional and international tours.
Praised for
- knowledgeable, personable tour guides
- responsive WhatsApp support and detailed pre-trip planning
- well-paced itineraries with clear explanations
- good value pricing for international and domestic packages
- smooth check-in/immigration coordination on group tours
knowledgeable-guidewell-organizedfriendly-staffgood-valueresponsive-communicationpunctual
Best for: international and regional tour groups seeking guided itineraries with local cultural context and responsive support
What stands out?
- experienced guides who share local history and budget tips while leading tours
- WhatsApp support and briefing groups before and during trips
- handles immigration paperwork and check-in coordination for groups
- named staff known for responsiveness and personal service
Worth knowing
- Named staff: Ajib (noted for friendliness and photography help), Nasir, Atikah (provided tips for first-time overseas travellers), Lila (managed Tioman Island package details)
- Offers WhatsApp group briefings and pre-departure information sessions
- Handles immigration check-in and boarding coordination for group tours
- Books cruises (Genting Dream, Dream Cruises) with full board meals and activities included
- One-day packages (e.g., KL to Singapore, Malaysia to Singapore) as well as multi-country tours (Turkey, Korea, Balkans)
- MATTA Fair presence as booking point
- Cyberjaya office mentioned as point of contact
What reviews say by service
- Day Tours & City Sightseeing
- KL-Singapore day trips praised for packed itineraries, guide explanations, and smooth logistics
- Adventure & Outdoor Tours
- Multi-country tours (Turkey, Balkans, Korea) consistently rated for good pacing, organization, and knowledgeable guiding
- Private & Custom Tours
- Tioman Island and cruise packages (4–5 days) handled smoothly with detailed pre-trip coordination and responsive support
How it compares
- Rated 4.8 against a 4.7 average across the 65 adventure & outdoor tours businesses listed here.
- Has more Google reviews than 91% of the businesses in this directory.
How the score was calculated
Scoring Method Star rating 86
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 0
Rating breakdown
5
241
4
20
3
5
2
1
1
6
Frequently asked questions
- How do you stay in touch before and during the trip?
- The company sets up a WhatsApp group for each tour, sending detailed briefings before departure. Staff answer questions throughout the journey and during the cruise.
- Who handles the boring parts (check-in, boarding, immigration)?
- Named guides and agents manage immigration explanations, check-in coordination, and boarding logistics so groups move smoothly without long waits.
- Does the price include everything on a cruise?
- Yes, reviewers report that cruise packages include meals and drinks on board (full board), though paid activities and personal spending money are separate.
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