Malaysia Tour Operator Guide
Menu
Request itinerary

ITCS TRAVEL & TOURS SDN BHD

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 63 Google reviews · How we rank ›

4.9(63) 85 composite score See reviews on Google ✓ Google-verified Publishes prices
Airport Transfer & Private TransportDay Tours & City SightseeingAdventure & Outdoor ToursGroup & Corporate ToursPrivate & Custom Tours
ITCS TRAVEL & TOURS SDN BHD
Location
Cheras Business Centre, Kuala Lumpur
Services
Airport Transfer & Private Transport, Day Tours & City Sightseeing, Adventure & Outdoor Tours
Reviews
63
Best for
Families and first-time skiers wanting guided lessons and safe winter travel in Japan.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.

What do customers say?

Reviewers consistently praise ITCS Travel for smooth bookings, attentive staff, and reliable execution across ski trips, city tours, and car hire. Drivers excel in challenging conditions (snow and ice); instructors are patient with beginners; customer service responds fast and answers questions thoroughly. No meaningful complaints emerge from the 63-review sample.

Praised for
  • professional, safe drivers
  • patient, skilled instructors
  • responsive customer service
  • well-organized itineraries
  • competitive pricing
knowledgeable-guidepunctualwell-organizedfriendly-staffgood-valueresponsive-communicationsafety-consciousclean-vehicleauthentic-experience
Best for: Families and first-time skiers wanting guided lessons and safe winter travel in Japan.

What stands out?

  • Japan ski packages (Hokkaido, Niigata)
  • professional drivers trained for winter conditions
  • patient instructors for first-time skiers
  • same-day airport transfer arranged

Worth knowing

  • Coach Fang named as attentive ski instructor
  • Mr. Sky arranged airport transfers immediately
  • Drivers provide roadside guidance when tour leader absent
  • Charter buses equipped with heat and luggage assistance
  • Equipment provided: skateboards, hats, ski suits, ski boots

What reviews say by service

Day Tours & City Sightseeing
Well-planned itineraries; guides friendly and experienced; local day tours praised
Airport Transfer & Private Transport
Professional drivers handle winter roads confidently; immediate booking available; safe, clean vehicles

How it compares

  • Rated 4.9 against a 4.64 average across the 154 airport transfer & private transport businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 88
Review volume 78
Review recency 85
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
60
4
2
3
0
2
0
1
1

Frequently asked questions

Can ITCS arrange an airport transfer same-day?
Yes. Reviewers report Mr. Sky arranged transport immediately when needed; contact them directly for availability.
Do I need prior ski experience for their lessons?
No. Instructors are described as very patient with beginners; equipment (ski suits, boots, hats) is provided.
What areas do they cover for tours?
Their website lists Japan (Hokkaido, Niigata, Sapporo, Furano), China (Yunnan), Australia, Northern Europe, and Vietnam.
Request a quote

Similar tour operators nearby

Brendan Transportation | Private Driver & Tour Service KL | Car/Van/Bus/Starex/Vellfire | Airport Transfer | KLIA | Genting
91

Brendan Transportation | Private Driver & Tour Service KL | Car/Van/Bus/Starex/Vellfire | Airport Transfer | KLIA | Genting

4.9(1942)✓ Google-verified

Brendan Transportation earns consistent praise for on-time pickups, courteous drivers, and tidy vehicles across airport transfers and multi-city trips. WhatsApp communication is straightforward, and staff handle schedule adjustments without friction. One complaint involved receiving a different vehicle type (sedan instead of booked MPV); most reviewers note reasonable pricing, safe driving, and enough luggage space. Named drivers include Sam, Raymond, Mr Low, Ricky, Mr Syed, and Mr Kenny.

Day Tours & City SightseeingPrivate & Custom ToursAirport Transfer & Private Transport
View profile
Leisure Tours Network Sdn Bhd
54 low data

Leisure Tours Network Sdn Bhd

5.0(6)✓ Google-verified

All six reviews give five stars. Visitors praise Jon and Ms Loh for planning tailored trips, arranging restaurants, and treating groups with care and attention throughout.

Private & Custom ToursGroup & Corporate ToursDay Tours & City Sightseeing
View profile
Freestyle Holidays Sdn Bhd
42 low data

Freestyle Holidays Sdn Bhd

2.8(4)

Recent experience with a 31-seater bus showed serious operational problems: arrival over 50 minutes late with no notice, failed air conditioning, dim lighting, non-functional TV. The driver, reportedly unwell and disoriented, drove unsafely (hit a lamppost), smoked inside the bus, and received no backup despite illness. Equipment failures and lack of accountability mar what should be a straightforward day tour.

Day Tours & City Sightseeing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-20