Malaysia Tour Operator Guide
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Tourland Travel Sdn Bhd

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 65 Google reviews · How we rank ›

4.7(65) 81 composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingPrivate & Custom ToursGroup & Corporate ToursAirport Transfer & Private Transport
Tourland Travel Sdn Bhd
Location
Pjs 8, Petaling Jaya
Services
Day Tours & City Sightseeing, Private & Custom Tours, Group & Corporate Tours
Reviews
65
Best for
Groups, corporate events, and first-time Malaysia visitors wanting knowledgeable guides.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.

What do customers say?

Most guests experience smooth, well-planned tours with guides who know Malaysia deeply and go out of their way to help. Staff like Hema, Loshini, Balakrishan, and Manan earn consistent praise for friendliness and professionalism, though two old complaints about aggressive, unsafe driving raise a flag on transport reliability.

Praised for
  • knowledgeable guides
  • well-organized tours
  • friendly and caring staff
  • professional coordination
Watch-outs
  • rude drivers
  • unsafe driving behavior
knowledgeable-guidewell-organizedfriendly-staffpunctualresponsive-communicationgood-value
Best for: Groups, corporate events, and first-time Malaysia visitors wanting knowledgeable guides.
Think twice if: Two drivers received complaints for rude behavior and unsafe lane-cutting; contact them directly about current transport standards.

What stands out?

  • IATA/PATA/MATTA accredited
  • named guides with deep local knowledge
  • handles large group and corporate events
  • transparent, competitive pricing

Worth knowing

  • Guides named: Hema, Balakrishan, Loshini, Manan, Jeffery, Maran, Nichalraj, Gayathri
  • MICE coordination praised by corporate clients
  • Hotel and restaurant selections praised
  • Two historical safety complaints about aggressive driving (5 and 10 months old)

What reviews say by service

Day Tours & City Sightseeing
Guides praised for knowledge, punctuality, and care; tour timing and logistics run smoothly.
Group & Corporate Tours
MICE coordination called superb; backend management and guide humility noted as strengths.
Airport Transfer & Private Transport
Two historical complaints about rude, unsafe drivers; most recent feedback on drivers is negative.

How it compares

  • Rated 4.7 against a 4.63 average across the 388 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 79
Review volume 79
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
55
4
7
3
0
2
0
1
3

Frequently asked questions

Do they arrange tours outside Malaysia?
Yes, their website lists services in Singapore, Thailand, and the UAE (Dubai).
What accreditations do they hold?
IATA, PATA, and MATTA accredited, with Thailand Tourism Authority License 11/10997.
How long have they been operating?
Since 1989 according to their website.
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Last updated 2026-09-20