Top-One Travel runs package tours across Asia and beyond from Johor Bahru, with 30+ years in the trade. Reviews split sharply: half five-star for Serene's attentive, thoughtful service (birthday cakes, lost-item retrieval), half one-star for poor hotels, bad food, and broken promises when things go wrong.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Rating deteriorated sharply between 2016 (mostly 4-5 stars, "reliable and trustworthy") and recent 2 years (1 star for same tour guide Serene); recent positive 5-star review suggests some recovery but mixed sentiment persists.
Recent trips to Malacca and beyond show consistent planning: hotels, meals, shows, and transport arranged without fuss. Travellers come back a second time, and guides like Winnie Tan earn specific praise for memorable experiences. One old complaint from 2019 sits against a 60% five-star rate now.
The business operates day tours and corporate travel solutions across Malaysia and Dubai. Review count is thin: 5 Google reviews show 4.2 stars, split sharply between praise and dissatisfaction. Details are limited.
Over five years of steady rentals, customers find JB Car Rental Services reliable for both short bookings and long-term leases. Cars arrive spotless and mechanically sound; the owner handles vehicle issues at no markup and resolves problems like battery replacement free of charge. Staff communicate proactively before collection, offer free transport near CIQ and the Shell Wong Ah Fook Road area, and keep deposit minimums low, so payment is straightforward.
Last updated 2026-08-27