Five of six reviews describe serious operational failures: buses arriving hours late, routes misrepresented as express services, drivers leaving passengers behind at stops without warning, and no passenger headcount or announcements. One positive review mentions a Merdeka program trip but offers no detail. The business is substantially below category average (1.7 vs 4.64 stars).
Based on limited recent reviews, so treat this as low-confidence.
Reviewers consistently praise Mr Khairul for his knowledge of Johor Bahru and willingness to share local insights. He takes strong photos and is noted as both helpful and professional.
All eight reviewers rated Go Travel & Tour five stars, citing dependable transport, clean vehicles, and efficient service across multiple long-distance routes. Families particularly value the spacious Hyundai Starex and drivers' professionalism, with no negative feedback noted.
Both five-star reviews note friendly, safe service across tours and transfers. Evidence is limited: only two reviews over four years old. The business offers day tours, airport transport, sightseeing, shuttle service, and cargo moving.
Last updated 2026-08-27