Malaysia Tour Operator Guide
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RES Travel & Tour SDN BHD

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 48 Google reviews · How we rank ›

4.9(48) 86 composite score See reviews on Google ✓ Google-verified
Airport Transfer & Private TransportDay Tours & City Sightseeing
RES Travel & Tour SDN BHD
Location
Taman Nusa Bestari 2, Iskandar Puteri
Services
Airport Transfer & Private Transport, Day Tours & City Sightseeing
Reviews
48
Best for
Families and groups crossing borders to Singapore; multi-day KL and Genting trips from Johor Bahru.

Business data from Google Business Profile, checked 2026-09-20.

What do customers say?

RES Travel & Tour delivers consistently reliable transport across Malaysia and Singapore routes. Their named drivers-Ah Kit, Seng, Kai, Kid, Nic-show up on time, keep vehicles clean and spacious, and adjust itineraries without fuss. Families rely on their patience with children and elderly passengers; multi-day trips to Kuala Lumpur, Genting, and cross-border runs to Singapore are their bread and butter. Pricing is positioned as reasonable, and staff like Yson coordinate seamlessly for mixed vehicle fleets. The only limiting factor is modest review volume for the category overall.

Drivers often go unscripted: slowing for nauseous children, offering traffic advice for return journeys, waiting without complaint. The consistency across 48 reviews suggests this isn't one-off luck but a operating standard. Repeat customers name their preferred driver, a sign the relationship matters. No recorded downsides in the recent sample.

Praised for
  • punctual and attentive drivers
  • professional vehicle maintenance and comfort
  • patient with families and groups
  • flexible and accommodating service
  • named drivers remembered and requested
punctualwell-organizedfriendly-staffgood-valueresponsive-communicationsafety-consciousclean-vehicle
Best for: Families and groups crossing borders to Singapore; multi-day KL and Genting trips from Johor Bahru.

What stands out?

  • named, reliable drivers for repeat bookings
  • attentive to family and elderly passengers
  • clean, spacious vehicles
  • flexible itineraries with no hidden delays

Worth knowing

  • Driver Ah Kit: punctual, patient with children, adjusts driving for passenger comfort (e.g., slows on winding roads)
  • Driver Seng: praised for friendly demeanor and two-day trip service
  • Driver Nic: cross-border specialist (Singapore-Genting-Sunway); gives traffic timing advice
  • Driver Kai: noted for attentive care with elderly passengers
  • Staff contact Yson: coordinates fleet bookings
  • Vehicles described as clean, spacious, tip-top condition; minibus has comfortable seats better than private cars

What reviews say by service

Airport Transfer & Private Transport
Drivers are consistently punctual for pickups and cross-border runs; vehicles clean and spacious; staff coordinate multi-vehicle bookings reliably.
Day Tours & City Sightseeing
Multi-day KL trips and group tours led by named drivers who provide local traffic advice and attentive pacing; patience with children and elderly on winding roads.

How it compares

  • Rated 4.9 against a 4.64 average across the 154 airport transfer & private transport businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 87
Review volume 73
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
1
3
1
2
0
1
0

Frequently asked questions

Do your drivers remember repeat customers?
Yes. Customers request drivers by name (Ah Kit, Seng, Kai, Nic) for return bookings, indicating the same driver is often available for regular clients.
Can you accommodate last-minute stops or itinerary changes?
Yes. Reviewers note drivers were flexible when groups requested stops in JB or detours, and waited without complaint even when passengers ran late.
Are minibuses better than private cars for large groups?
According to reviews, minibuses offer more spacious, comfortable seating than standard private cars, making them popular for families and groups of 8+.

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Airport Transfer & Private TransportDay Tours & City Sightseeing

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Last updated 2026-09-20