Malaysia Tour Operator Guide
Menu
Request itinerary

MS TICKET & TRAVEL HOST

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 42 Google reviews · How we rank ›

4.9(42) 80 composite score See reviews on Google
Day Tours & City Sightseeing
MS TICKET & TRAVEL HOST
Location
Bukit Bintang, Kuala Lumpur
Service
Day Tours & City Sightseeing
Reviews
42
Best for
travellers needing visa support and same-day travel bookings

Business data from Google Business Profile, checked 2026-09-20.

What do customers say?

Most visitors report straightforward, professional handling of visa applications and travel bookings. Staff process applications for nearby destinations (Cambodia, Laos, Turkey) with minimal fuss, and the Bukit Bintang location keeps walk-ins convenient.

One recent complaint about poor service stands against 41 five-star ratings, suggesting inconsistent execution or a single bad experience. Day tour offerings themselves barely surface in reviews, leaving their quality unconfirmed.

Praised for
  • good service
  • professional staff
  • convenient location in Bukit Bintang
  • visa application support
Watch-outs
  • occasional service quality issues
friendly-staffresponsive-communicationgood-value
Best for: travellers needing visa support and same-day travel bookings
Think twice if: one recent poor experience reported; service consistency unclear

What stands out?

  • central Bukit Bintang location
  • handles visa applications for regional destinations
  • professional service track record

Worth knowing

  • processes visas for Cambodia, Laos, and Turkey
  • walk-in friendly in central KL location
  • recent one-star complaint against 41 five-star ratings

What reviews say by service

Day Tours & City Sightseeing
day tour quality not discussed in reviews; focus is visa and travel booking support

How it compares

  • Rated 4.9 against a 4.63 average across the 388 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 87
Review volume 71
Review recency 100
Review sentiment 73
Profile completeness 75
Verification 0

Rating breakdown

5
41
4
0
3
0
2
0
1
1
Request a quote

Similar tour operators nearby

Golden Tourworld Travel (M) Sdn Bhd
79

Golden Tourworld Travel (M) Sdn Bhd

4.4(401)✓ Google-verified

Travellers consistently praise GTT's tour leaders and guides for being responsive, professional, and willing to go extra miles like capturing photos or arranging lost-and-found returns. Multi-day overseas trips (China, Vietnam, Egypt bookings) feature prominently, with reviewers noting smooth coordination across long itineraries, comfortable hotels, and good food. A few customers have hit friction points: those booking agency-cancelled tours faced RM500 deductions despite insurance, some waited long stretches between activities, and non-Mandarin speakers report difficulty navigating the website. Names like Simon Lin, Ivy, Zoe, and Benny appear repeatedly in five-star reviews, signalling consistent team performance.

Day Tours & City SightseeingGroup & Corporate ToursPrivate & Custom Tours
View profile
Alo Chaya Travel & Tours
64 low data

Alo Chaya Travel & Tours

4.3(17)✓ Google-verified

Most reviewers praise the food and service, but ratings are uneven. The business sits below the category average (4.3 vs 4.69) with limited recent engagement.

Day Tours & City Sightseeing
View profile
Apple Vacations Sdn Bhd
88

Apple Vacations Sdn Bhd

4.9(3190)✓ Google-verifiedPublishes prices

Most travellers report memorable, carefully organized trips led by knowledgeable guides who go beyond basics-from daily weather alerts to helping elderly members safely navigate activities. Tour leaders named across reviews (Nick Cheah, Simon Ku, Felicia San, Alex Kuan, Eunice Chai, Hazel) are consistently praised for expertise, thoughtfulness, and dual-language support. However, the company's policies show significant gaps. Cancellation requests are refused inflexibly even with months' notice and genuine emergencies, money stays with the company, and some travellers report guide favouritism by nationality, excessive shopping hours, and poor accommodation choices for mixed-age groups. A few flag it as not child-friendly.

Day Tours & City SightseeingIsland & Nature ExcursionsPrivate & Custom Tours
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-20