Malaysia Tour Operator Guide
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M.S. Star Travel Agencies Sdn Bhd

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 266 Google reviews · How we rank ›

4.4(266) 85 composite score See reviews on Google ✓ Google-verified Publishes prices
Day Tours & City SightseeingIsland & Nature ExcursionsPrivate & Custom ToursAirport Transfer & Private TransportGroup & Corporate Tours
M.S. Star Travel Agencies Sdn Bhd
Location
Chow Kit, Kuala Lumpur
Services
Day Tours & City Sightseeing, Island & Nature Excursions, Private & Custom Tours
Reviews
266
Best for
groups and families planning multi-day tours with personal coordination and visa support

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.

What do customers say?

Star Travel delivers trips where details matter. Staff like Ms Devi, Mr Faizal, and Ms Lava respond fast, handle visa paperwork within days, and adjust plans to fit what you actually want. Itineraries stay on schedule, guides know the landscape, and accommodations come with genuine local touches.

Their range spans Malaysia, India, Vietnam, Sri Lanka, and beyond. Prices start low for group tours (buy three seats, get one free on some packages) or higher for private groups. Airport pickups included. Most reviewers name their coordinator by name, suggesting the personal service sticks.

Praised for
  • personalized itinerary planning
  • responsive and efficient staff
  • well-organized trips and timings
  • knowledgeable local guides
  • visa application support
friendly-staffresponsive-communicationwell-organizedknowledgeable-guidepunctualflexible-itinerary
Best for: groups and families planning multi-day tours with personal coordination and visa support

What stands out?

  • named staff coordinators for each booking
  • visa processing (Australian, US, Schengen) within 5 days
  • flexible itinerary adjustments in real time
  • airport welcome and driver provided

Worth knowing

  • Ms Devi handles itinerary arrangements and personal touches
  • Mr Faizal processes visa applications (US, Australian) with 5-day turnaround typical
  • Ms Lava specializes in Vietnam itineraries
  • Driver Mohan and guide Syafiq mentioned for Malaysia tours
  • Toyota Crysta provided for group transport
  • 4-star hotel standards on packaged tours

What reviews say by service

Day Tours & City Sightseeing
Malaysia day tours praised for knowledgeable guides (Syafiq), punctual timing, and airport welcome service
Island & Nature Excursions
Multi-day nature trips to Rohtang Pass, Halong Bay, and Sabah highlands receive high marks for scenery, accommodation quality, and detailed itineraries
Private & Custom Tours
Staff flexible in adjusting itineraries to match personal wishes; coordinators like Ms Devi and Ms Lava handle curated plans with strong attention to detail
Airport Transfer & Private Transport
Airport pickup with warm welcome and driver (e.g., Mohan) consistently praised as safe and pleasant

How it compares

  • Rated 4.4 against a 4.63 average across the 388 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
195
4
34
3
9
2
6
1
22

Frequently asked questions

How fast can Star Travel process a visa application?
Typically 5 days for group visas (Australian, US examples cited); normally takes 10 days, but expedited turnaround is standard.
What transport is provided on tours?
Toyota Crysta for group tours; driver and airport pickup included. Named drivers (Mohan, Syafiq) praised for safety and hospitality.
Can I change my itinerary after booking?
Yes. Reviewers note staff adjust plans in real time to match personal wishes and preferences.

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Last updated 2026-09-20