Malaysia Tour Operator Guide
Menu

KAISON MICE & TRAVELS SDN BHD

Updated 2026-09-20 · 8,676 reviewed · 461 listed · Scored from 12 Google reviews · How we rank ›

4.9(12) 75 composite score See reviews on Google ✓ Google-verified
Island & Nature ExcursionsDay Tours & City SightseeingGroup & Corporate ToursPrivate & Custom Tours
KAISON MICE & TRAVELS SDN BHD
Location
Cheras, Cheras
Services
Island & Nature Excursions, Day Tours & City Sightseeing, Group & Corporate Tours
Reviews
12
Ranking
#57 in Island & Nature Excursions
Best for
families and groups seeking managed multi-day trips with experienced guide

Business data from Google Business Profile, checked 2026-09-20.

What do customers say?

Eric's professional, tireless approach stands out across multi-day trips and staycays alike. Reviewers praise his knowledge, helpfulness, and ability to manage group logistics smoothly, whether guiding 32-person tours or arranging private Batam escapes. Prices are competitive, though one reviewer noted food was average.

Praised for
  • knowledgeable guide (Eric)
  • attentive and tireless service
  • good value pricing
  • smooth trip logistics
  • memorable experiences
Watch-outs
  • average food quality
knowledgeable-guidepunctualwell-organizedfriendly-staffgood-valueresponsive-communicationsafety-conscious
Best for: families and groups seeking managed multi-day trips with experienced guide
Think twice if: food quality may not be a highlight

What stands out?

  • experienced guide Eric widely praised
  • strong safety record (high altitude management)
  • good value for multi-day trips
  • handles large groups and custom arrangements

Worth knowing

  • Eric is the named guide, praised for professionalism and attentiveness across domestic and international trips
  • handled 32-person Tibet tour with focus on altitude sickness prevention
  • coordinated private Batam Island arrangements during peak season
  • led East Coast trip including Kuala Terengganu river cruise and Cherating sea turtle sighting

What reviews say by service

Island & Nature Excursions
Sekinchan and Batam trips praised for guide attentiveness and smooth logistics
Day Tours & City Sightseeing
short trips described as pleasant and joyful, guide goes extra mile for photos
Group & Corporate Tours
large groups (32 pax) managed effectively with attention to safety and experience
Private & Custom Tours
private Batam Island arrangements handled smoothly during peak season

How it compares

  • Rated 4.9 against a 4.66 average across the 79 island & nature excursions businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 81
Review volume 48
Review recency 100
Review sentiment 75
Profile completeness 75
Verification 0

Rating breakdown

5
11
4
1
3
0
2
0
1
0

Frequently asked questions

What can I expect if I book a multi-day trip with KAISON MICE & TRAVELS?
Reviewers report experienced guides, attentive service, and carefully planned itineraries. A 5-day East Coast trip included stops like Kuala Terengganu and Cherating. Safety is a focus (one group of 32 was advised on high-altitude routes).
Does KAISON handle large group tours?
Yes. They organised a 32-person international tour to Tibet, managing the group's safety and comfort throughout.
Are they open seven days a week?
According to their Google listing, they publish opening hours for all seven days.

Similar tour operators nearby

MyTranslane
92

MyTranslane

4.9(211)✓ Google-verifiedPublishes prices

Guides like Vijay, Wan, Guna, and Elango consistently earn praise for friendliness, knowledge, and attention to detail. Reviewers report punctual pickups, clear explanations at each stop, and tours that balance activity with downtime, making for comfortable and engaging outings.

Day Tours & City SightseeingAirport Transfer & Private TransportGroup & Corporate Tours
Kuala Lumpur Tours
93

Kuala Lumpur Tours

4.9(4795)✓ Google-verifiedPublishes prices

Every reviewer praises the drivers by name, highlighting their local knowledge, humor, and genuine care for comfort. Tours hit major landmarks like Batu Caves, Bird Park, and the firefly sanctuary with military punctuality and swift logistics. One guest noted the firefly photos looked oversaturated, and another suggested grilled fish over fried at dinner, but neither detracted from their overall delight. Private and group tours run from MYR 40 to MYR 210, covering Genting, Cameron Highlands, Putrajaya, and Kuala Gandah. Staff keep guests informed via WhatsApp, coordinate large groups effortlessly, and go beyond the itinerary-suggesting Malacca alternatives or staying late at sites. Licensed since 2010, they deliver the small-group feel even on city circuits with 23 attractions.

Adventure & Outdoor ToursDay Tours & City SightseeingIsland & Nature Excursions
MyTravelLane - Kuala Lumpur City Tour
93

MyTravelLane - Kuala Lumpur City Tour

4.9(900)✓ Google-verifiedPublishes prices

Guides consistently deliver in-depth local knowledge and cultural context; Ben Su, Guna, and Nada are named across recent reviews as patient, friendly, and skilled both at driving and interpretation. Itineraries span Batu Caves, Malacca, Penang, and Langkawi, with stops at heritage sites, nature attractions, and local factories carefully sequenced so travellers feel unhurried.

Adventure & Outdoor ToursDay Tours & City SightseeingIsland & Nature Excursions

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-20