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Hafiz Travel & Tours Sdn Bhd

Updated 2026-08-27 · 1,780 reviewed · 504 listed · Scored from 103 Google reviews · How we rank ›

4.6(103) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Muslim-Friendly ToursDay Tours & City SightseeingGroup & Corporate Tours
Hafiz Travel & Tours Sdn Bhd
Services
Muslim-Friendly Tours, Day Tours & City Sightseeing, Group & Corporate Tours
Reviews
103

What recent reviews say

Hafiz Travel delivers structured Umrah experiences that keep pilgrims focused on worship, with knowledgeable mutawwif and close hotel placement near the mosques. Repeat customers praise the spiritual atmosphere and pilgrim care, though some report price gaps between brochures and actual charges, plus occasional hotel or logistical hiccups that staff handled unevenly.

Praised for
  • dedicated mutawwif and spiritual guidance
  • organized trips with close hotel proximity to mosques
  • consistent pilgrim care and attentiveness
  • reliable budget-friendly packages
  • responsive staff and smooth coordination
Watch-outs
  • price discrepancies between brochure and final invoice
  • small or inadequate accommodation
  • poor staff communication about logistics (train tickets)
  • limited responsiveness to complaints
knowledgeable-guidewell-organizedfriendly-staffgood-valueresponsive-communicationsafety-conscioushidden-fees
Best for: Repeat pilgrims and Muslim families seeking spiritually-enriched Umrah with attentive mutawwif guidance and budget tiers.
Think twice if: Those sensitive to price changes should confirm final costs upfront; logistics communication (travel times, hotel moves) can be unclear.

Strengths

  • MOTAC-certified Umrah specialist with years of repeat clientele
  • hotels positioned within sight of the Grand Mosque and Prophet's Mosque
  • dedicated mutawwif offering detailed Islamic teaching (Sirah, Quranic study)
  • operates affordable to mid-range packages starting from RM4,867

Worth knowing

  • Mutawwif Ust. Hamdan, Ust. Saffuan, and Mutawwifah Nurul Hafizah named as pilgrim-focused leaders
  • Tour guide Eza and Siri noted for attentiveness on non-Umrah trips
  • Hotels in Mecca and Medina positioned within sight of mosques
  • Offers specialized packages including Women Umrah, Honeymoon Umrah, and school-holiday groups

What reviews say by service

Muslim-Friendly Tours
Pilgrims consistently praise the spiritual direction and mutawwif expertise; some report discrepancies between advertised and charged prices.
Group & Corporate Tours
Group trip to Korea described as well-organized with friendly guide (Eza) and rapid staff responses; limited review evidence.
Day Tours & City Sightseeing
Limited explicit evidence; Ziarah (visiting) service mentioned on website but few reviews speak directly to day-tour logistics.

How it compares

  • Rated 4.6 against a 4.65 average across the 49 muslim-friendly tours businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 74
Review volume 88
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
91
4
1
3
2
2
2
1
7

Common questions

Do you help pilgrims arrive at different ports, or just from Johor Bahru?
Their website lists service areas including Ipoh, Kuala Lumpur, Shah Alam, Kajang, Tangkak, Melaka, Johor Bahru (headquarters), and Pasir Puteh. Packages are available ex-Changi (Singapore), ex-Senai (Johor), and include transit options from multiple points.
What's the lowest-priced Umrah package?
Their website shows Pakej Khas Promo Umrah Merdeka 69 from RM5,881 and Pakej Khas Umrah Super Duper Ekonomi from RM5,500, though reviews note prices can differ from brochure quotes; confirm final costs directly.
Do you offer Umrah packages during Ramadan or specific seasons?
Yes. Their website lists dedicated Ramadan packages (from RM11,850 and RM8,950), Syawal packages (from RM6,150), and school holiday packages (from RM7,950).
Request a quote

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Last updated 2026-08-27