Malaysia Tour Operator Guide
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ETS Holidays Sdn Bhd

Updated 2026-08-27 · 1,780 reviewed · 504 listed · Scored from 8 Google reviews · How we rank ›

5.0(8) 56 low data composite score See reviews on Google ✓ Google-verified
Airport Transfer & Private TransportDay Tours & City Sightseeing
ETS Holidays Sdn Bhd
Services
Airport Transfer & Private Transport, Day Tours & City Sightseeing
Reviews
8

What recent reviews say

All eight reviews are five-star. Customers highlight punctual drivers, flexible itineraries, and knowledgeable staff who go beyond standard transport by recommending local eateries and attractions. One 10-day tour of Malaysia's coasts left a customer eager to return.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • punctual drivers
  • courteous and professional staff
  • flexible itineraries
  • knowledgeable about local attractions
punctualfriendly-staffgood-valueflexible-itineraryknowledgeable-guide
Best for: families and independent travellers wanting reliable transfers and flexible multi-day routes across Malaysia

Strengths

  • consistently punctual
  • flexible last-minute changes
  • drivers knowledgeable about Malaysia routes and local food
  • handles ancillary services like visas and cruise bookings

Worth knowing

  • Driver Dylan named as safe, knowledgeable driver who arranged private pineapple plantation visit
  • offered last-minute itinerary changes on multi-day tours
  • provides visa services for China and India alongside transport

What reviews say by service

Airport Transfer & Private Transport
punctual, courteous drivers, flexible with scheduling changes
Day Tours & City Sightseeing
knowledgeable guides recommend local attractions and food; handle multi-day routes across coasts

How it compares

  • Rated 5 against a 4.65 average across the 144 airport transfer & private transport businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 81
Review volume 41
Review recency 0
Review sentiment 65
Profile completeness 75
Verification 0

Rating breakdown

5
8
4
0
3
0
2
0
1
0

Common questions

Can ETS Holidays accommodate last-minute changes to my itinerary?
Yes. A recent customer noted the company handled last-minute changes without hassle on a family trip to and from Malaysia.
What areas does ETS Holidays cover for multi-day tours?
They operate 10-day tours of Malaysia's east coast (Kuantan, Terengganu, Kelantan) and west coast (Ipoh, Cameron Highlands, Selangor, Malacca), with drivers who recommend local attractions and food.
Does ETS Holidays offer services beyond transport?
Yes. Their website or recent reviews mention visa services (China and India), charter packages, and cruise bookings.

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Every recent guest rates them five stars and praises the same core elements: tour guides like Ephie, Dedy, and Amirul who remember requests and smile through the day, drivers who deliver comfort and politeness, and itineraries that move smoothly from restaurant to activity to hotel. The operations are tight enough that multi-day island packages (Batam, Bintan, Singapore crossings) run without hiccups. One or two reviewers wish the restaurant picks leaned more toward trendy cafes or elevated dining, but that is a minor note in otherwise glowing feedback. Staff names appear repeatedly because guests return and recommend by those names. The business keeps pictures coming for social media fans and treats everyone, including senior travellers, with genuine patience. Most bookings arrive through word-of-mouth, Facebook, and TikTok rather than paid ads.

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Last updated 2026-08-27