How long does a Singapore visa take through DE KIM?

Typically one working day from submission. In-person attendance is mandatory at application.

Do I need to visit the office in person?

Yes, physical presence is mandatory for the application process.

DE KIM TOUR AND TRAVEL (J) SDN BHD

Updated 2026-08-27 · 1,780 reviewed · 504 listed · Scored from 53 Google reviews · How we rank ›

4.2(53) 69 composite score See reviews on Google ✓ Google-verified

Day Tours & City Sightseeing

Service: Day Tours & City Sightseeing
Reviews: 53

What recent reviews say

DE KIM delivers quick visa approvals for Singapore, often within one working day, and five-star reviewers praise the speed and friendliness of certain staff. However, recent reviews expose serious service breakdowns: customers report staff rudeness, deliberate avoidance of phone inquiries, and document mix-ups that customers had to catch themselves. The business appears to operate inconsistently, with quality depending heavily on which staff member handles your case.

Praised for

fast visa processing
helpful staff (when engaged)
convenient for JB residents
quality work output

Watch-outs

rude and disrespectful staff
poor communication and responsiveness
inconsistent service quality
document handling errors

responsive-communicationpoor-communicationfriendly-staffunprofessional-guide

Best for: expats in Johor Bahru needing fast Singapore visas and comfortable speaking up about errors

Think twice if: staff professionalism varies significantly; recent complaints cite rudeness and avoidance of customer queries

Strengths

one-working-day visa turnaround
multiple-entry Singapore visas available
JB-based convenience for local expats

Worth knowing

Mr Hady named as helpful staff member
Singapore visa processing: typically 1 working day
multiple-entry 2-month visa available at RM159
in-person attendance required at time of application
document mix-ups reported by customers

How it compares

Rated 4.2 against a 4.62 average across the 428 day tours & city sightseeing businesses listed here.
Has more Google reviews than 75% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 56

Review volume 75

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

Common questions

How long does a Singapore visa take through DE KIM?: Typically one working day from submission. In-person attendance is mandatory at application.
What does a two-month multiple-entry Singapore visa cost?: RM159.
Do I need to visit the office in person?: Yes, physical presence is mandatory for the application process.

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