Do you offer pickup and drop-off at JB Sentral?

Yes. Free pickup and drop-off at JB Sentral is available, and reviewers confirm the service is reliable and convenient.

What happens if the car has a problem during my rental?

The owner handles minor issues fairly without deducting charges. One reviewer received a free upgrade to an Altis when their Vios needed emergency service.

How can I contact you if I have questions?

The business is responsive via WhatsApp, according to multiple reviewers who praise the communication.

Causeway Car Rental Johor Bahru - Free JB Sentral Pickup & Dropoff

Updated 2026-08-27 · 1,780 reviewed · 504 listed · Scored from 1,480 Google reviews · How we rank ›

4.9(1480) 90 composite score See reviews on Google ✓ Google-verified

Day Tours & City SightseeingGroup & Corporate ToursAirport Transfer & Private Transport

Causeway Car Rental Johor Bahru - Free JB Sentral Pickup & Dropoff

Services: Day Tours & City Sightseeing, Group & Corporate Tours, Airport Transfer & Private Transport
Reviews: 1480

What recent reviews say

Causeway delivers dependable car rentals with newer, clean vehicles and efficient service. Multiple visits confirm the owner handles issues fairly. Free JB Sentral pickup and drop-off make logistics simple, and staff respond quickly over WhatsApp.

Praised for

clean, well-maintained vehicles
friendly and responsive staff
efficient pick-up and drop-off
fair pricing
smooth rental process

Watch-outs

staff pressure to rate on-site
photos promised but not sent

punctualfriendly-staffgood-valueresponsive-communicationclean-vehiclewell-organized

Best for: travelers renting for a few days to weeks, with drop-off options across Peninsular Malaysia

Think twice if: staff do pressure for on-site Google reviews and sometimes don't send promised condition photos

Strengths

free JB Sentral pickup and drop-off
newer fleet
owner handles damage claims fairly
responsive via WhatsApp

Worth knowing

Owner named Faiz
Free upgrade to Altis offered when customer's Vios needed emergency service
Vehicles include Vios, Altis, and SUVs
WhatsApp communication available
JB Sentral free pickup/drop-off mentioned by multiple reviewers

What reviews say by service

Airport Transfer & Private Transport: efficient pickup and drop-off at JB Sentral; free service praised multiple times
Day Tours & City Sightseeing: limited evidence; one reviewer mentioned day trips to Genting
Group & Corporate Tours: no specific evidence in reviews

How it compares

Rated 4.9 against a 4.65 average across the 144 airport transfer & private transport businesses listed here.
Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 93

Review volume 100

Review recency 100

Review sentiment 70

Profile completeness 100

Verification 30

Rating breakdown

1420

Common questions

Do you offer pickup and drop-off at JB Sentral?: Yes. Free pickup and drop-off at JB Sentral is available, and reviewers confirm the service is reliable and convenient.
What happens if the car has a problem during my rental?: The owner handles minor issues fairly without deducting charges. One reviewer received a free upgrade to an Altis when their Vios needed emergency service.
How can I contact you if I have questions?: The business is responsive via WhatsApp, according to multiple reviewers who praise the communication.

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