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Big Planet Travel Sdn. Bhd.

Updated 2026-08-23 · 6,659 reviewed · 373 listed · Scored from 95 Google reviews · How we rank ›

4.5(95) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
Day Tours & City SightseeingMuslim-Friendly ToursGroup & Corporate Tours
Big Planet Travel Sdn. Bhd.
Services
Day Tours & City Sightseeing, Muslim-Friendly Tours, Group & Corporate Tours
Reviews
95

What recent reviews say

Group tours across Asia, especially Thailand packages, consistently earn praise for being stress-free and thoroughly organized from itinerary to daily execution. LA and Sophia appear prominently in reviews as attentive, friendly staff who manage everything from initial planning to on-site care and flexible problem-solving.

Thailand and Asia-wide packages range from RM 999 to RM 7888. Staff actively problem-solve, rerouting when weather disrupts plans, sourcing halal food, and handling corporate groups. They coordinate trips from airport pickup through activities. The overall 4.5 rating reflects 13% one-to-two-star reviews; recent feedback shown here is uniformly five-star.

Recent shift: All recent reviews (past 2 months) are five-star with enthusiastic praise, contrasting with the overall 4.5 rating which reflects some historical lower ratings.

Praised for
  • Staff excellence, particularly LA and Sophia, consistently praised across tours
  • Well-organized, stress-free itineraries and smooth coordination
  • Problem-solving and adaptability when plans change
  • Thoughtful details and going above expectations
  • Halal food sourcing and Muslim-friendly accommodation
knowledgeable-guidewell-organizedfriendly-staffresponsive-communicationsafety-consciousauthentic-experience
Best for: Corporate teams and groups seeking well-organized, stress-free Asia tours

Strengths

  • Named staff (LA, Sophia, Mr. Leong) reliably praised across tours
  • Attentive problem-solving and adaptability on the ground
  • Halal-aware and Muslim-friendly meal sourcing
  • Corporate and group team-building packages available

Worth knowing

  • LA serves as primary tour guide and coordinator across tours
  • Sophia handles coordination and airport logistics
  • Mr. Leong manages planning and behind-the-scenes leadership
  • Halal food sourcing and recommendations provided for Muslim travelers
  • Corporate team-building trips arranged and coordinated
  • Problem-solving approach: staff scout alternative venues when weather disrupts plans

What reviews say by service

Day Tours & City Sightseeing
Multiple Thailand day tours praised for smooth coordination, attentive guides (LA, Sophia), and enjoyable itineraries with good pacing.
Muslim-Friendly Tours
Staff actively source halal food options and provide thoughtful recommendations for Muslim travelers throughout trips.
Group & Corporate Tours
Corporate team-building and group trips handled with attentive, problem-solving staff who manage group dynamics and ensure individual care.

How it compares

  • Rated 4.5 against a 4.62 average across the 314 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 68
Review volume 86
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
80
4
2
3
1
2
1
1
11

Common questions

Do you cater to Muslim travelers?
Yes. Staff actively search for halal food options and provide recommendations for Muslim travelers. This is explicitly noted in customer feedback.
What is the starting price for tours?
Thailand Free and Easy tours start from RM 999 for 3 days. Multi-day packages range up to RM 7888 depending on destination and duration.
Do you handle corporate team-building?
Yes. They coordinate company team-building trips and group packages with dedicated staff coordination from planning through execution.
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Last updated 2026-08-23