Malaysia Tour Operator Guide
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Amar Travel & Tours Sdn. Bhd.

Updated 2026-08-23 · 6,659 reviewed · 373 listed · Scored from 50 Google reviews · How we rank ›

4.2(50) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Private & Custom ToursDay Tours & City SightseeingGroup & Corporate Tours
Amar Travel & Tours Sdn. Bhd.
Services
Private & Custom Tours, Day Tours & City Sightseeing, Group & Corporate Tours
Reviews
50

What recent reviews say

Long-standing clients praise Amar for polished group tours, warm guides like Mr Manvinder, and meals tailored to Muslim travellers. However, a significant group stranded by an April 2026 Turkey cancellation reports poor handling: one-way messaging, no timely updates, inconsistent refund offers, and silence when seeking alternatives. The company appears strong on delivery but struggled under crisis, leaving some participants frustrated despite contractual obligations.

Recent five-star reviews from completed trips (Korea, Turkey, Japan) consistently highlight guide warmth and trip quality. The contrast with cancellation-era complaints suggests operations work smoothly in normal conditions but lack protocols for disruption management.

Praised for
  • well-organized itineraries
  • attentive tour guides
  • smooth booking and communication
  • Muslim-friendly service
  • comfortable accommodations and transport
Watch-outs
  • poor crisis communication during cancellations
  • inconsistent refund policy application
  • unresponsive to participant concerns
  • delays in updates and decisions
well-organizedfriendly-staffknowledgeable-guidepoor-communicationresponsive-communication
Best for: families and Muslim travellers seeking pre-planned group tours to Asia and Europe with attentive guides.
Think twice if: you require certainty on cancellation policies and rapid updates in a crisis; April 2026 Turkey group reported poor communication and refund inconsistency.

Strengths

  • MOTAC and MATTA certified
  • experienced guides with strong hospitality focus
  • Muslim-friendly meal and prayer-time management
  • established since 2004 with repeat clientele

Worth knowing

  • Guide Mr Manvinder praised for attentiveness and prayer-time reminders on Turkey tours
  • Handled group of 29+ participants on Turkey trips
  • Operating since 2004 with clients reporting loyalty from 2009 onward
  • MOTAC reg KPL5523, SSM 661080-X, MATTA MA3134, IATA 20313005

What reviews say by service

Group & Corporate Tours
Strong delivery on completed trips with attentive guides; April 2026 cancellation saw poor crisis communication and inconsistent refunds.
Private & Custom Tours
Customised packages and themed options advertised; positive recent reviews cite thoughtful itinerary planning.
Day Tours & City Sightseeing
No review text directly addresses day-tour service; insufficient evidence.

How it compares

  • Rated 4.2 against a 4.67 average across the 100 private & custom tours businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 56
Review volume 74
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
2
3
2
2
1
1
8

Common questions

Do you offer Muslim-friendly tour options?
Yes. Their website lists Muslim-friendly packages, and reviewers praise guides like Mr Manvinder for managing meal timing and prayer reminders.
What is your cancellation and refund policy?
The company cites Force Majeure clauses in terms and conditions, but 2026 Turkey cancellation complaints report inconsistent refund offers and slow responses. Contact them directly to clarify your specific booking terms.
What destinations do you cover?
Their website lists tours to China, Japan, Korea, Türkiye, Egypt, Morocco, Europe, and the Balkans, with prices ranging from around 4000-8000 for 5-8 day packages.

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Last updated 2026-08-23